⚠️ Warning: Account deletion is permanent and irreversible. All your data, conversations, analytics, and settings will be permanently deleted from our servers.
📋 Steps to Delete Your Account
Step 1:
Send an email to the contact address below
Step 2:
Use the subject line: "Account Deletion Request - DuoMind"
Step 3:
Include your registered email address (the Google account you used to sign in to DuoMind)
Step 4:
Confirm that you want to permanently delete all your data
Step 5:
Wait for confirmation email from our team (7-14 business days)
🗂️ Data That Will Be Deleted
The following data will be permanently deleted within 30 days:
- Account Information: Profile data, nickname, preferences
- Chat Messages: All conversations between you and your partner
- Session Analysis: AI-generated insights and analysis
- Usage Data: App interactions and activity logs
- Partner Link: Connection with your paired account
📊 Data Retained (Legal/Technical Requirements)
- Transaction Records: Subscription purchase history (retained for 7 years for tax compliance)
- Security Logs: Anonymized fraud prevention data (retained for 1 year)
Processing Time: Account deletion completed within 30 days of request approval.
Note: This action is irreversible. Your partner's account will be automatically unlinked.
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